Skatecityshop Frequently Asked Questions
F.A.Q's (Frequently Asked Questions)
Below, we try to address the questions we hear most often. Please read this and let us know if we have missed anything!
Where will you ship? Will you ship to New York or Japan or Singapore?
We will ship ANYWHERE in the world!
I live outside of the Hong Kong. How long will shipping take?
Shipping times outside of the Hong Kong vary greatly. On average, boards will arrive 8-15 days. In some instances, orders may be slowed by customs and can take three weeks or so to arrive. In other cases, boards ship quickly and can arrive in as early as 5 working days.
Note:We have found that shipping times to Italy, on average, do take longer than shipping to other European countries.Our average ship time right now is about 3-4 weeks.If you order from Italy, please be patient.
Note:We have found that shipping to some parts of Canada take longer than shipping to other parts of the world too.Please allow 3 weeks(on average) for your Canadian order to arrive.
How can I pay for my order?
We accept Paypal for payment on our website. Paypal accepts all major credit cards.
Can I pay with a credit card?
Yes,our website will direct you to pay for your order via Paypal. Paypal will accept major credit cards for tender.
Will my board come with Touch-tape?
Yes,all boards are shipped with two piece of Touch-tape.
Will my Complete Fingerboard come assembled?
Completes will arrive UN-ASSEMBLED. However, we will be GLAD to assemble your complete order for a small fee by selecting the assemble option in the order fields.
Why do I have to create an account?
A customer account is not only necessary to place an order: it also offers you considerable advantages. There you can check your current orders, as well as easily manage your delivery address and your payment method, your wish list or your personal data and account configuration.